Five9 (NASDAQ:FIVN) Updates FY 2026 Earnings Guidance

Five9 (NASDAQ:FIVN) issued an update on its FY 2026 earnings guidance on Thursday morning. The company provided earnings per share guidance of 0.860-0.950 for the period, compared to the consensus earnings per share estimate of 2.300. The company issued revenue guidance of $1.2 billion-$1.3 billion, compared to the consensus revenue estimate of $1.2 billion. Five9 also updated its Q1 2026 guidance to 0.100-0.170 EPS.

Analyst Ratings Changes

FIVN has been the subject of a number of recent research reports. Morgan Stanley dropped their target price on Five9 from $30.00 to $26.00 and set an “equal weight” rating for the company in a report on Thursday, January 15th. HSBC upgraded Five9 to a “buy” rating in a research note on Thursday, December 18th. Piper Sandler downgraded shares of Five9 from an “overweight” rating to a “neutral” rating and reduced their target price for the company from $26.00 to $21.00 in a research note on Monday, January 5th. Barclays dropped their target price on shares of Five9 from $29.00 to $25.00 and set an “overweight” rating for the company in a research report on Monday, January 12th. Finally, Cantor Fitzgerald cut their price target on shares of Five9 from $36.00 to $32.00 and set an “overweight” rating for the company in a report on Friday, November 7th. Twelve investment analysts have rated the stock with a Buy rating, six have issued a Hold rating and one has issued a Sell rating to the stock. Based on data from MarketBeat, the stock has an average rating of “Moderate Buy” and a consensus target price of $32.07.

Five9 Price Performance

Shares of Five9 stock traded up $0.45 during midday trading on Thursday, reaching $17.18. The company had a trading volume of 2,968,372 shares, compared to its average volume of 2,239,082. The company has a current ratio of 4.61, a quick ratio of 4.61 and a debt-to-equity ratio of 0.96. The stock has a fifty day simple moving average of $18.78 and a 200 day simple moving average of $21.81. Five9 has a 1-year low of $15.70 and a 1-year high of $49.90. The company has a market capitalization of $1.34 billion, a price-to-earnings ratio of 47.72, a price-to-earnings-growth ratio of 0.83 and a beta of 1.32.

Five9 (NASDAQ:FIVN) last announced its quarterly earnings data on Thursday, February 19th. The software maker reported $0.35 EPS for the quarter, missing analysts’ consensus estimates of $0.79 by ($0.44). Five9 had a net margin of 2.77% and a return on equity of 10.59%. Five9 has set its Q1 2026 guidance at 0.100-0.170 EPS and its FY 2026 guidance at 0.860-0.950 EPS. As a group, equities research analysts forecast that Five9 will post 0.28 earnings per share for the current year.

Five9 announced that its Board of Directors has approved a share buyback program on Tuesday, November 11th that permits the company to repurchase $50.00 million in shares. This repurchase authorization permits the software maker to repurchase up to 3.2% of its stock through open market purchases. Stock repurchase programs are usually an indication that the company’s leadership believes its shares are undervalued.

Insider Activity at Five9

In other Five9 news, CEO Michael Burkland sold 17,992 shares of the stock in a transaction dated Thursday, December 4th. The stock was sold at an average price of $20.35, for a total value of $366,137.20. Following the transaction, the chief executive officer owned 349,570 shares of the company’s stock, valued at approximately $7,113,749.50. This represents a 4.89% decrease in their ownership of the stock. The transaction was disclosed in a filing with the SEC, which can be accessed through the SEC website. Also, CFO Bryan M. Lee sold 13,219 shares of the firm’s stock in a transaction dated Thursday, December 4th. The stock was sold at an average price of $20.35, for a total value of $269,006.65. Following the transaction, the chief financial officer owned 224,269 shares in the company, valued at approximately $4,563,874.15. This trade represents a 5.57% decrease in their position. The disclosure for this sale is available in the SEC filing. In the last quarter, insiders sold 65,339 shares of company stock worth $1,330,186. Insiders own 1.60% of the company’s stock.

Key Five9 News

Here are the key news stories impacting Five9 this week:

• Positive Sentiment: Record revenue outturn — Five9 reported Q4 revenue of $300.3M and full‑year 2025 revenue of $1.1B, marking year‑over‑year growth and a stronger-than-expected top line. This helps explain some investor optimism about demand resilience. Business Wire: Five9 Reports Record Full Year 2025 Revenue
• Positive Sentiment: Analyst tone not uniformly negative — brokerages’ average rating remains around “Moderate Buy,” which can support the stock versus a full-scale selloff. Brokerage Coverage Note
• Neutral Sentiment: Revenue guidance roughly in line — management guided Q1 revenue to about $296.5M–$302.5M (consensus ~$298.1M) and FY revenue to ~$1.2B–$1.3B (roughly consensus). That supports the topline story but doesn’t offset earnings shortfalls.
• Neutral Sentiment: Market commentary and previews emphasize structural issues (seat pressures) and the company’s AI pivot; those thematic pieces frame investor focus on execution and margin leverage rather than an immediate catalyst. Investing.com: Five9 earnings preview Benzinga: Five9 Earnings Preview
• Negative Sentiment: Large EPS miss — Five9 reported Q4 EPS of $0.35 versus analyst consensus ~$0.79, showing a material shortfall on profitability metrics. Press Release / Q4 Results
• Negative Sentiment: Sharp EPS guidance cut — management set Q1 FY‑2026 EPS at $0.10–$0.17 (consensus ~$0.55) and FY‑2026 EPS at $0.86–$0.95 (consensus ~$2.30). The gap between guidance and expectations is the primary near‑term bearish driver for FIVN shares.

Institutional Inflows and Outflows

A number of institutional investors have recently bought and sold shares of the company. Invesco Ltd. increased its position in shares of Five9 by 45.7% during the fourth quarter. Invesco Ltd. now owns 167,947 shares of the software maker’s stock worth $3,367,000 after acquiring an additional 52,672 shares in the last quarter. Mercer Global Advisors Inc. ADV bought a new position in Five9 during the 4th quarter worth about $312,000. Mackenzie Financial Corp increased its holdings in Five9 by 66.0% during the 4th quarter. Mackenzie Financial Corp now owns 60,553 shares of the software maker’s stock worth $1,209,000 after purchasing an additional 24,076 shares in the last quarter. XTX Topco Ltd raised its stake in shares of Five9 by 13.4% in the 4th quarter. XTX Topco Ltd now owns 56,549 shares of the software maker’s stock valued at $1,134,000 after purchasing an additional 6,662 shares during the period. Finally, VARCOV Co. bought a new stake in shares of Five9 in the fourth quarter valued at about $300,000. Institutional investors and hedge funds own 96.64% of the company’s stock.

About Five9

Five9, Inc (NASDAQ: FIVN) is a leading provider of cloud-based contact center software designed to help organizations manage customer interactions across voice, email, chat, social media and other digital channels. Its platform offers features such as intelligent routing, analytics, workforce optimization and integrated customer relationship management (CRM) connectors. The company emphasizes AI-driven capabilities, including virtual agents and predictive dialing, to enhance both agent productivity and customer experience.

Founded in 2001 and headquartered in San Ramon, California, Five9 completed its initial public offering in February 2014.