Zacks Investment Research lowered shares of TTEC (NASDAQ:TTEC) from a hold rating to a sell rating in a research report released on Saturday morning.

According to Zacks, “TeleTech Holdings, Inc. is a leading global provider of customer experience, engagement and growth solutions delivered through its proprietary end-to-end Humanify Customer Engagement as a Service offering. The company is a leading provider of eCommerce-enabling customer management solutions for large domestic, foreign and multinational companies. TeleTech Holdings helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. “

A number of other analysts have also weighed in on TTEC. BidaskClub lowered TTEC from a hold rating to a sell rating in a research note on Thursday, July 12th. ValuEngine upgraded TTEC from a sell rating to a hold rating in a research note on Thursday, July 5th. Three investment analysts have rated the stock with a sell rating and one has issued a hold rating to the stock. The company currently has an average rating of Sell and an average price target of $41.00.

Shares of TTEC traded down $1.75, reaching $25.85, during trading hours on Friday, according to Marketbeat.com. The company’s stock had a trading volume of 51,395 shares, compared to its average volume of 54,601. The company has a market capitalization of $1.27 billion, a price-to-earnings ratio of 14.36, a P/E/G ratio of 1.91 and a beta of 0.90. TTEC has a 1-year low of $25.75 and a 1-year high of $43.75. The company has a debt-to-equity ratio of 0.87, a current ratio of 2.38 and a quick ratio of 2.30.

TTEC (NASDAQ:TTEC) last posted its quarterly earnings data on Tuesday, August 7th. The business services provider reported $0.22 earnings per share for the quarter, missing the consensus estimate of $0.28 by ($0.06). The business had revenue of $349.85 million during the quarter, compared to the consensus estimate of $345.73 million. TTEC had a negative net margin of 1.10% and a positive return on equity of 21.80%. equities research analysts expect that TTEC will post 1.81 earnings per share for the current fiscal year.

In other news, SVP Margaret B. Mclean sold 5,000 shares of the firm’s stock in a transaction on Wednesday, June 20th. The stock was sold at an average price of $37.25, for a total value of $186,250.00. Following the completion of the sale, the senior vice president now directly owns 22,045 shares in the company, valued at $821,176.25. The sale was disclosed in a filing with the SEC, which is accessible through this link. Company insiders own 70.00% of the company’s stock.

Institutional investors have recently bought and sold shares of the stock. BlackRock Inc. boosted its holdings in TTEC by 9.0% during the second quarter. BlackRock Inc. now owns 2,067,328 shares of the business services provider’s stock worth $71,427,000 after buying an additional 171,139 shares during the last quarter. Boston Partners boosted its holdings in TTEC by 3.0% during the second quarter. Boston Partners now owns 1,398,100 shares of the business services provider’s stock worth $48,304,000 after buying an additional 40,338 shares during the last quarter. Northern Trust Corp boosted its holdings in TTEC by 36.2% during the first quarter. Northern Trust Corp now owns 283,826 shares of the business services provider’s stock worth $8,713,000 after buying an additional 75,393 shares during the last quarter. Segall Bryant & Hamill LLC bought a new position in TTEC during the second quarter worth about $9,166,000. Finally, Millennium Management LLC bought a new position in TTEC during the first quarter worth about $5,052,000. Institutional investors and hedge funds own 24.26% of the company’s stock.

About TTEC

TTEC Holdings, Inc designs, builds, and operates omni-channel customer experiences. It operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS), and Customer Strategy Services (CSS). The CMS segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environments.

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