Zacks Investment Research cut shares of Mattersight Corporation (NASDAQ:MATR) from a hold rating to a sell rating in a report released on Friday.

According to Zacks, “Mattersight Corporation, formerly known as eLoyalty Corporation, operates as an enterprise analytics service provider. The Company’s Behavioral Analytics service captures, analyzes, and creates insight from unstructured conversations, emails, employee desktop activity, and customer data. Services offered by the Company is applicable in improving call center performance, increase customer satisfaction and customer retention, reduce fraud, and streamline back office operations. Mattersight Corporation is based in Lake Forest, Illinois. “

Separately, ValuEngine lowered Mattersight Corporation from a sell rating to a strong sell rating in a research note on Friday, September 1st.

Shares of Mattersight Corporation (NASDAQ:MATR) opened at $2.80 on Friday. Mattersight Corporation has a 52 week low of $2.10 and a 52 week high of $4.05. The company has a quick ratio of 1.35, a current ratio of 1.35 and a debt-to-equity ratio of -2.61.

Mattersight Corporation (NASDAQ:MATR) last posted its quarterly earnings data on Tuesday, November 7th. The software maker reported ($0.10) EPS for the quarter, topping the Thomson Reuters’ consensus estimate of ($0.14) by $0.04. The firm had revenue of $11.34 million for the quarter, compared to analysts’ expectations of $11.51 million. research analysts predict that Mattersight Corporation will post -0.59 earnings per share for the current fiscal year.

A number of large investors have recently bought and sold shares of the business. Northern Trust Corp boosted its holdings in shares of Mattersight Corporation by 4.2% during the 2nd quarter. Northern Trust Corp now owns 40,827 shares of the software maker’s stock worth $104,000 after purchasing an additional 1,628 shares during the last quarter. B. Riley Financial Inc. acquired a new position in shares of Mattersight Corporation during the 3rd quarter worth approximately $138,000. Russell Investments Group Ltd. boosted its holdings in shares of Mattersight Corporation by 24.7% during the 2nd quarter. Russell Investments Group Ltd. now owns 421,500 shares of the software maker’s stock worth $1,075,000 after purchasing an additional 83,500 shares during the last quarter. Boston Partners boosted its holdings in shares of Mattersight Corporation by 8.4% during the 2nd quarter. Boston Partners now owns 813,400 shares of the software maker’s stock worth $2,074,000 after purchasing an additional 62,900 shares during the last quarter. Finally, Penn Capital Management Co. Inc. boosted its holdings in shares of Mattersight Corporation by 9.4% during the 2nd quarter. Penn Capital Management Co. Inc. now owns 1,072,141 shares of the software maker’s stock worth $2,734,000 after purchasing an additional 91,811 shares during the last quarter. Institutional investors own 39.16% of the company’s stock.

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Mattersight Corporation Company Profile

Mattersight Corporation offers behavioral analytics and provides personality-based software products. The Company uses various applications, including predictive behavioral routing, performance management, quality assurance and predictive analytics (collectively, Behavioral Analytics) to analyze and predict customer behavior based on the language exchanged between agents and customers during brand interactions.

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