Synchronoss Technologies (NASDAQ: SNCR) and support.com (NASDAQ:SPRT) are both small-cap computer and technology companies, but which is the better business? We will contrast the two businesses based on the strength of their risk, institutional ownership, valuation, dividends, analyst recommendations, earnings and profitability.

Analyst Ratings

This is a breakdown of current ratings and recommmendations for Synchronoss Technologies and support.com, as provided by MarketBeat.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
Synchronoss Technologies 2 6 0 0 1.75
support.com 0 0 0 0 N/A

Synchronoss Technologies currently has a consensus target price of $17.57, indicating a potential upside of 88.33%. Given Synchronoss Technologies’ higher possible upside, research analysts clearly believe Synchronoss Technologies is more favorable than support.com.

Risk & Volatility

Synchronoss Technologies has a beta of 1.69, meaning that its share price is 69% more volatile than the S&P 500. Comparatively, support.com has a beta of 0.79, meaning that its share price is 21% less volatile than the S&P 500.

Institutional and Insider Ownership

74.1% of Synchronoss Technologies shares are held by institutional investors. Comparatively, 34.7% of support.com shares are held by institutional investors. 10.5% of Synchronoss Technologies shares are held by company insiders. Comparatively, 15.5% of support.com shares are held by company insiders. Strong institutional ownership is an indication that endowments, large money managers and hedge funds believe a stock will outperform the market over the long term.

Profitability

This table compares Synchronoss Technologies and support.com’s net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
Synchronoss Technologies 3.38% 11.20% 6.21%
support.com -11.99% -9.82% -8.51%

Earnings & Valuation

This table compares Synchronoss Technologies and support.com’s revenue, earnings per share and valuation.

Gross Revenue Price/Sales Ratio EBITDA Earnings Per Share Price/Earnings Ratio
Synchronoss Technologies $476.75 million 0.86 $54.33 million $0.44 21.21
support.com $58.93 million 0.75 -$5.35 million ($0.39) -6.03

Synchronoss Technologies has higher revenue and earnings than support.com. support.com is trading at a lower price-to-earnings ratio than Synchronoss Technologies, indicating that it is currently the more affordable of the two stocks.

Summary

Synchronoss Technologies beats support.com on 10 of the 11 factors compared between the two stocks.

Synchronoss Technologies Company Profile

Synchronoss Technologies, Inc. is a global software and services company, which provides technologies and services for the mobile transformation of business. The Company’s portfolio in the Consumer and Enterprise markets contains offerings, such as personal cloud, secure-mobility, identity management and scalable messaging platforms, products and solutions. Its products and platforms are designed to enable multiple converged communication services to be managed across a range of distribution channels, including e-commerce, m-commerce, telesales, customer stores, indirect and other retail outlets. The Company operates in and markets their solutions and services directly through their sales organizations in North America, Europe, the Middle East and Africa (EMEA), Latin America and the Asia-Pacific region. It delivers technologies for mobile transformation to service provider and enterprise customers in regulated verticals and use cases.

support.com Company Profile

Support.com, Inc. is a provider of cloud-based software and services for technology support. The Company offers outsourced support services for service providers, retailers, Internet of Things (IoT) solution providers and technology companies. It offers technology support services programs for both the consumer and small business markets, and includes computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, and home security and automation system support. Its cloud-based offering, Nexus, is a software-as-a-service solution for companies to support interactions with their customers. Its end user software products are designed to maintain, optimize and secure computers and mobile devices. Its principal software products include products designed for malware protection and removal (SUPERAntiSpyware); personal computer (PC), smartphone and tablet maintenance and optimization (Cosmos), and PC registry cleaning and repair (ARO).

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